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PowerPump Only includes the cordless pump. The Travel Kit includes the pump and 8 compression bags. The Family Kit includes the pump and 15 compression bags. Always review the selected option at checkout.

No. SmartPack reduces the volume of soft items but does not reduce their weight. Always check your airline's baggage weight limit.

Yes. Open, refill and reseal them carefully. Keeping the zipper and valve clean helps maintain a reliable seal.

Yes. The rechargeable pump is designed for cordless use, so you can compress bags without keeping it connected to a wall outlet.

Place dry soft items inside, close the zipper completely, open the valve cap and attach the pump. Stop when the bag is compact and firm, then close the valve securely.

SmartPack is intended for dry, soft items such as clothing, towels, bedding and other textiles. Do not pack sharp, wet, fragile or perishable items.

Compatibility depends on the valve shape and seal. For predictable performance, use bags designed for the SmartPack pump connection.

Available destinations are shown at checkout. Shipping availability may vary by product option and destination.

The current estimated delivery window is displayed during checkout. Processing and transit times can vary by destination and seasonal carrier demand.

When tracking becomes available, we will send it to the email used at checkout. Carrier scans may take a short time to appear after dispatch.

Contact us as soon as possible with your order number. We will try to help before fulfillment begins, but changes cannot be guaranteed after processing starts.

Contact us promptly with your order number and clear photos of the package and items received. Our team will review the case and explain the available resolution.

Please review the current Return Policy linked in the store footer before sending anything back. Contact support first so we can provide the correct instructions and return address.

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the funds.

Check that the zipper is fully sealed, the valve is clean and closed, and no fabric is caught in the seal. Inspect the bag for punctures before trying again.

Empty and dry the bags before storage. Fold them loosely and keep them away from sharp objects, direct heat and prolonged sunlight.

Keep the air intake and connection area clean and dry. Do not submerge the pump or use it near water. Charge it only with a compatible power source.